Emergency Flood & Water Removal & Restoration

 At Flat Rate Carpet Cleaning, our professional Water Damage Service Team is experienced, trained and certified. We are recommended by insurance companies, plumbers and property managers. We have assisted in hundreds of water damage emergencies for both residential and commercial clients. In most cases, we can respond within the hour and our commitment to providing caring, outstanding customer service continues to bring in testimonials such as these:

“You saved our furniture & our carpeting. Your employees are knowledgeable, courteous & go the extra mile to protect our home from possible damage from hoses and equipment. Thanks a ton!” - Jarrod.

“Thanks! ... You once again saved my expensive new carpet.“ - Mark.

“Great people and very understanding in a difficult time.” - Julie.

“You are always there in an emergency to help quickly. You treat our home as if it were your own. Thanks Flat Rate!" - Doug.

Flat Rate Carpet Cleaning offers 24 Hr. Emergency responses to:


We respond to your Emergency Immediately!

Flat Rate Carpet Cleaning offers many years of experience with our staff.  Our mission is “Responding Immediately to our customer’s emergency, Quality & Expertise in our field, and going above and beyond to restore our customer’s loss as quickly as possible."

  As professionals in this field, we need to respond quickly to your loss to minimize your damage. We cannot stress this fact enough. The longer the moisture remains in your home or business, chances increase dramatically that secondary damage such as Microbial Activity will occur.


We use Moisture detecting devices such as:

These devices are used to detect where the water has traveled because water always takes the path of least resistance.

We want to be able to test if the moisture has wicked up your walls or gone under your baseboards etc. It is very important that hidden water be discovered and dried thoroughly. These areas are very important to make sure they are not wet. Dark and damp areas run the risk of microbial growth, odor, and risk to your health.

Hardwood Floors- We have state of the art equipment to dry your hardwood floor. Time is crucial. If you have had a water loss in your home, we will inspect your hardwood flooring, and take the steps necessary to save your floor.


Safety Steps……  When you have a water emergency
Below are some safety steps you can follow to minimize your loss:

Do not enter the area that has standing water due to electrical shock hazard

Turn off circuit breakers to the area affected

Turn off the water source if possible

If repair is needed for a leak or whatever the source of the water was, call a professional

Call a professional Water Restoration Company such as Flat Rate Carpet Cleaning.

Remove small articles that are on wet surfaces and be careful where you are placing them, they are most likely wet.

Remove personal items such as; shoes, toys, paper item, etc.

Place plastic wrap or foil under furniture legs that are on wet surfaces that cannot be moved.

Remove any breakables from the effected area such as; china in a china cabinet, collectibles, etc.

Draperies- In the event your draperies get wet, take a clothes hanger, put the bottom of the draperies through the hanger and hang the hanger on the rod. Furniture skirts can be pinned up

Keep children and pets from the effected area

Time is a very important factor. The quicker we can start the drying process, the less damage. Secondary damage such as microbial growth, and odor can happen very quickly. This is a Health Risk to you. Flat Rate Carpet Cleaning and our staff will walk you through the complete process. We know it is very stressful. We are here to guide through every step and to get your home or business to pre-loss condition as quickly as possible!


Sewage Backflow

Sewage backflows are a Health Threat to all who are in the home or business. Our recommendation is to call a professional to handle this serious situation. Then all are advised to vacate the premises. Go to a family or friend's home or a hotel.

This hazardous situation can affect all persons, especially that are
»Small Children
»Elderly
»Immunocompromised
»Respriatory Compromised

Examples of some of the Health Hazards


When a sewage backflow occurs it most definitely needs to be handled by a trained certified professional.


 Call "Flat Rate Carpet Cleaning " Experts at (281) 470-0457 and get a

free phone estimate. Our staff offers a 100% satisfaction guarantee on each and

every service package.